2.5.1 Harvard Business Review: Inclusiveness

In a dynamic, uncertain environment, in which organizations must be more agile, learning gains importance.


A survey of more than 19,000 HBR readers found that one particular culture style differentiated the diverse and inclusive organizations from those that were not: a learning-oriented culture that emphasizes flexibility, open-mindedness, and exploration, and can equip organizations with the ability to adapt and innovate.

It’s not surprising that results is the most common culture style among all the companies HBR has studied. Yet during a decade of helping leaders design aspirational cultures, HBR saw a clear trend toward prioritizing learning to promote innovation and agility as businesses respond to increasingly less predictable and more complex environments. And although learning ranks fourth within their broader database, small companies (200 employees or fewer) and those in newer industries (such as software, technology, and wireless equipment) accord it higher values.

Investing in a culture of learning leads to unexpected benefits such as inclusiveness.

Harvard Business Review

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